Customer Service Level 2 and 3 NVQ

About this course

These NVQs are achieved by a candidate gathering appropriate evidence from their day-to-day work, rather than having to carry out any specific tasks.  In cases where a candidate needs to brush up their skills or knowledge we will provide appropriate resources or carry out tutorials as required.

When achieved these NVQs will:

• show competence
• show ability to complete tasks to a high standard
• increase job satisfaction and productivity

Costs are as follows:

• Level 2 NVQs full price is £600 - but free of charge for candidates whose highest level of qualification is below Level 2, ie fewer than 5 GCSE's Grades A-C or equivalent. 

• Level 3 NVQs full price is £700 - we can obtain funding for candidates who do not already hold a qualification at L3 (i.e. 2 or more A-levels or equivalent) or above so again there would be no charge to the candidate or employer

If you would like more information please contact an Assessor to arrange a meeting to discuss options in more detail.

Robert Andrews – (07788 695713)
     or
Maria Martignetti – (07900 6785460)