Five Star Focus - Recruiting and Retaining Volunteers

Organisation Details

Organisation type
Voluntary body

Contact details

Denise Graham
01763 243020

About this organisation

Make sure your volunteers receive a five star welcome - sign up today!

The Five Star Focus is a sign-up scheme for all volunteer involving organisations, community groups and sports clubs, endorsing excellence in volunteer management to help you successfully recruit, retain and value volunteers.

There are 5 sections:

- Planning for volunteer involvement
- Recruitment and induction
- Support and safety
- Training and personal development
- Involving, rewarding and recognising volunteers

All you need to do is complete a simple checklist and access support from your nearest Volunteer Centre listed below:

- Ely and District Volunteer Centre - 01353 666 556 -
- Fenland Volunteer Centre - 01945 582 192 -
- Huntingdonshire Volunteer Centre - 01480 414 766 -
- Royston Volunteer Centre - 01763 243 030 -

We can offer 1:1 support and direction to assist you in getting the procedures and policies in place to fully support your volunteers.

Once everything is complete, we will present you with a certificate and your name will appear below in our roll of honour.

Our Five Star Focus signed up Ambassadors, Endorsing Excellence in Volunteer Management:

- Cambridgeshire County Council Community and Cultural Services, Economy, Transport and Environment

- The Coroners' Court Support Service

- East Anglia's Children's Hospices (EACH)

- Huntingdonshire Volunteer Centre (Huntingdon, Ramsey, St Ives and St Neots Volunteer Offices)

- Norris Museum, St Ives

- Royston and District Volunteer Centre

- The Rosmini Centre, Wisbech

- Wood Green Animal Charity

- Citizens Advice Bureau, Rural Cambridge

- Cromwell Museum, Huntingdon

- Hinchingbrooke Hospital, Huntingdon

- Ramsey Rural Museum

- East Anglia Air Ambulance

- Ely and District Volunteer Centre

- Fenland Volunteer Centre

- Dementia Carers' Support Service (Cambridgeshire and Peterborough NHS Foundation Trust)

More information


This organisation has indicated they offer volunteering opportunities

Last Updated: 25 July 2017

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